Whilst we all adapt to the new process of using the Provider Portal, this guidance will be reviewed and updated accordingly following feedback from providers. This section will serve to make you aware of any changes to the guidance and/or processes.
Date |
Section |
Description |
14/02/2025 |
Supported Living |
Service content page now available for Supported Living |
24/02/2025 |
1 to 1 Support at Residential/Nursing |
Service content page now available for 1 to 1 Support at Residential/Nursing |
24/02/2025 |
All sections |
Guidance for backdated service lines (Functional Content) Guidance for Email Notifications (in FAQs) |
05/03/2025 |
All sections |
Updated guidance for Confirming Actuals Clarity on figures shown in Scheduled Payments when confirming actuals (FAQ) |
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