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How to Access Social Care

1. Independence Advice Hub

Independence Advisors, who act as a guide, mentor and coach, helping callers find tailor made solutions that meet their individual needs, will discuss opportunities including digital offers, self-service possibilities and community alternatives to paid for services by looking at a person’s strengths, skills and the resources that they have in their life.

01274 435400
Contact Independence Advice Hub - Online Form

2. Wellbeing Network

Whatever challenges you’re facing, our Wellbeing Hubs won’t let you face them alone. Our staff of trained professionals provide a person-centred support plan for your journey to a happier and healthier life. From Keighley to Tong, our six independent Hubs provide rapid access to free specialist advice and support.

No matter which hub you go to you’ll always find a warm welcome and a friendly face from our culturally diverse staff teams. The beauty of our network is that you can access any of our hubs and, whatever your needs, we’ll get you on the path to better wellbeing! So please reach out to whichever hub is most convenient for you and make our hubs the first stop on your journey to wellbeing.


VCS Wellbeing network and hubs | Bradford Families and Young Persons

3. Community Led Support Hubs

Community Led Support (CLS) programme is a national scheme that Bradford has supported. This involves a network of over 30 statutory organisations with responsibility for adult social care working with their partners and communities to design and deliver different ways of working which maximise the strengths and community connections of people locally.

In Bradford the local community Social Worker teams have setup 'CLS Hubs' within the communities to support an additional access point for people to discuss their support needs in person.

To find your local hub, click below.

All Commmunity Led Support - Let's Connect Hubs


4. General Practitioners Referral and other Professionals

General Practitioners, or Family Doctors, and other family and/or health professionals, are able to contact Adult Social Care on your, or a loved one's, behalf to raise awareness of your care needs that health would potentially be unable to support.

To find your local General Practitioner please click here: https://www.nhs.uk/service-search/find-a-gp 

5. Neighbourhood Connect

Neighbourhood Connect aims to help people find activities they are interested in, enabling them to meet other people and to do something they enjoy !

Linking up individual residents with activities and services can help to improve their wellbeing - so far we’ve connected dozens of residents with eg walking clubs, exercise groups, knit and natter groups, art groups, gardening projects, and more…

How does it work?

  • We talk to the resident (or their relative) about their interests and what they might want to try out
  • We offer information about activities or services which match their interests
  • We can accompany them to a new activity if necessary, to help them feel more confident and to make introductions
  • We can also signpost to a wide range of other services such as social prescribers, benefits and housing advice etc
  • Neighbourhood Connect is for residents aged over 18

So – if you or someone you know is:

  • Feeling lonely or isolated
  • Seeking new opportunities or friendships
  • Lacking confidence
  • Experiencing low mood or changes in family circumstances
  • Struggling with illness, separation, bereavement, loss of any kind or caring responsibilities

and who has agreed for you to refer them to Neighbourhood Connect, please contact Independence Advice Hub on 01274 435400.

Anyone with complex or severe issues affecting their mental or physical health must be in touch with relevant professionals before seeking a referral to Neighbourhood Connect.  Also the service is not for anyone who is already registered with a support service.

Bradford East

Bradford South

Bradford West



6. Further Important Contacts

Emergency Duty Team
This is the out of hours emergency contact for Adult Social Care.
01274 435400

Safe and Sound
This is the contact for the pendent alarms, part of our assitive technology offer.
01274 435249 (office hours)
01274 434994 (out of hours)

Safeguarding Adults Team
This is how you would report a safeguarding concern for someone who is over 18.
01274 431077
Report a concern online

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