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Financial Support Service - Provider Portal v1b

 

Content

keyLogging in                  Do's & Don't                      Definitions

Checklist Checklist                   Generate  Generate Actuals            Variations Inputting Actuals             

ExceptionsReview Exceptions        Confirm actuals Confirm Actuals           FAQs FAQs

Checklist

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  • Generated actuals
  • Amended actuals where necessary
  • Provided comment where submission is anything different to planned service
  • Reviewed exceptions and amended/corrected where necessary
  • Confirmed actuals

 

Logging in to the portal

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Generate Actuals

Inputting Actuals

 

  • Select ‘Actuals’ from the taskbar or from the available tasks in the functional areas

     

 

  • Select the applicable service (if more than one service is provided)

     

 

  • Select the week required using the ‘Actual Weeks’ calendar

 

  • Click ‘Generate Actuals

 

  • To amend the hours provided for a person, click the ‘Add/Edit’ button for that particular service user