MSA Supported Living provides personalised, person-centred care for adults with learning disabilities, autism, mental health conditions, and complex needs who require support to live safely and independently in the community. We specialise in building stable, trusting relationships and enabling individuals to develop life skills, emotional resilience, and confidence in managing their day-to-day lives.
Our approach is grounded in dignity, respect, communication, and collaboration with families and professionals. We work with individuals who may present with behaviours of distress, sensory needs, communication difficulties, or vulnerabilities requiring structured support, reassurance, and consistent routines.
What we offer
✔ 24-hour supported living ✔ Waking-night and sleep-in staffing options ✔ 1:1 support where required ✔ Person-centred care plans ✔ Positive Behaviour Support (PBS) approaches ✔ Independence-based skill building ✔ Support to access community & day opportunities ✔ Financial guidance & budgeting support ✔ Medication support and management ✔ Health appointment coordination ✔ Nutrition & meal planning encouragement ✔ Domestic skill development (cleaning, laundry, shopping) ✔ Social inclusion and engagement ✔ Trauma-informed practice ✔ Risk-managed support to maintain safety and wellbeing
Our ethos
We believe that:
behaviour is a form of communication
every individual deserves choice and autonomy
support should be done with a person, not for them
routines and predictability build emotional safety
independence should be nurtured at every opportunity
families are valued partners
safeguarding is a shared responsibility
Our team
Our staff are trained in:
Learning disability & autism awareness
Oliver McGowan Tier 1 & 2 mandatory training
Safeguarding & MCA
PBS & least restrictive practice
De-escalation and communication strategies
Trauma-informed support
Person-centred planning
Medication management
Our service is led by experienced managers with extensive knowledge in supported living, complex care and community-based support delivery.
Referral process
We welcome referrals for individuals who:
are 18+
have learning disabilities, autism, or mental health diagnoses
require structured support to maintain daily living
cannot safely live unsupported
benefit from consistent routines and emotional reassurance
require help with developing independence
Referrals can be made directly by social workers, commissioning teams, mental health services, hospital discharge teams, or local authority pathways.https://youtu.be/qt_kGzQw8-A?si=2uTCYL8s1ogWzCTT
Availability
Yes
Contact Details
info@msasupportedliving.co.uk
What do we offer?
At MSA Supported Living, we provide:
24/7 support with waking night and/or sleep-in staffing
1:1 (or 2:1 if required) personal support based on assessed need
Skilled support for individuals with learning disabilities, autism, and mental health needs
Positive Behaviour Support (PBS) approaches to reduce behaviours of distress
Person-centred care planning tailored to each individual’s needs, abilities, and preferences
Support in developing independence , including cooking, laundry, cleaning, and home management
Medication support and oversight , including administration, recording and audits
Support with accessing health services , including escorting to GP, specialist and hospital appointments
Healthy lifestyle encouragement , including nutrition support and meal planning
Support with emotional regulation and anxiety using trauma-informed approaches
Community engagement and social inclusion , including support to attend groups, activities, education or volunteering
Financial and budgeting guidance , including safe access to banking
Support with building positive routines, structure and predictability for emotional stability
Collaborative family working , ensuring family voices are included while maintaining adult autonomy
Safeguarding-led culture , ensuring safety, dignity and boundaries
Regular risk assessments that support safe independence rather than unnecessary restriction
Encouragement of personal choice, self-expression and individuality
Respectful transition support , whether from hospital, residential placements, or family homes
Who do we support?
MSA Supported Living provides support for adults (18+) who may have:
Learning disabilities
Autism and neurodivergent profiles
Mental health conditions
Complex emotional or behavioural needs
Sensory processing differences
Communication needs
Support needs relating to anxiety, routines, and transitions
History of trauma or previous care placement breakdown
Needs for structured daily routines and predictable environments
Vulnerability in the community and need for safeguarding oversight
Challenges with independent living skills
Difficulties engaging with services without support
Social isolation or reduced confidence in social settings
We particularly specialise in supporting individuals who:
Have experienced previous breakdowns in care or placements
May present with behaviours of distress or emotional dysregulation
Require consistency, calm support, and empathetic communication
Benefit from routine-based environments
Need help managing personal and domestic responsibilities
Require support to attend health appointments
May struggle with motivation, organisation or executive functioning
Are at risk of exploitation, self-neglect, or vulnerability in the community
Need structured encouragement to build independence
We are able to support individuals who require:
24-hour staffing
Waking night support
1:1 support
Coordinated health, social, and behavioural care
A gradual, relational approach to trust-building
A supportive environment
How can you access this service?
Referrals to MSA Supported Living can be made through:
Local Authority Social Care Teams
Adult Social Care commissioning units
Mental health services
Hospital discharge and transition teams
Community learning disability teams
Autism services
Case managers and care coordinators
Family or appointed representatives (where appropriate)
How long can we support you for?
Our support is not time-limited. We can provide long-term, ongoing support for as long as the individual continues to benefit from the service and it remains the most appropriate placement for their needs. Some people stay with us for transitional periods, while others remain for years as part of their long-term living arrangement.
Our approach recognises that progress, independence, and personal development do not follow a fixed schedule. We work at the pace of the individual, adapting support as needs change over time — whether that means stepping support up during periods of increased need, or gradually reducing it as independence grows.
Support continues for as long as:
it remains appropriate for the individual
the placement continues to meet needs
they feel safe and comfortable in the environment
the local authority agrees it remains part of their support plan
There is no expectation or pressure for an individual to “move on” unless it is part of their personal goal or assessed as beneficial to their wellbeing.
What facilities do we have?
one bedroom self contained flats with additional lounges
Do we offer respite care?
No
How is the service managed, Housing or Care?
MSA Supported Living manages the care and support provision, while housing is provided through a partnered or external housing provider. This ensures a clear separation between tenancy rights and care delivery, in line with supported living principles and national guidance.
🏠 Housing Management (Tenancy & Accommodation)
Accommodation is managed by a registered housing provider / landlord.
Individuals have their own tenancy or licence agreement.
They hold housing rights independently of their care package.
Housing issues such as maintenance, repairs, tenancy matters and utilities are handled by the housing provider / landlord.
This ensures that individuals can remain in their home even if their care provider changes.
👥 Care & Support Management (MSA)
MSA Supported Living delivers:
personal care (where appropriate)
support with daily living skills
emotional and behavioural support
medication support
community access and social inclusion
outcomes-based independence building
person-centred practice
safeguarding oversight
staff supervision and training
MSA is responsible for staffing, risk planning, and day-to-day support provision.
